1. Introduction
This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website, you agree to the practices described below. We are committed to protecting your privacy and keeping your personal data secure.
2. What Information We Collect
Personal Information:
• Full name
• Email address
• Contact details (e.g. phone number, if voluntarily provided)
• Your interactions with our website (e.g. pages visited, links clicked)
Non-Personal Information:
• IP address
• Browser type and version
• Device and operating system information
• Website usage data (e.g. time spent on site)
• Technical details of your internet connection
3. Why We Collect Your Data
We collect data to:
• Improve our website’s functionality and user experience
• Personalise content and recommendations
• Communicate updates, promotions (with your consent), and surveys
• Ensure the website’s security and performance
• Meet legal and regulatory requirements
4. Data Retention and Security
We retain personal data only as long as needed to fulfill the above purposes or comply with legal obligations.
We use secure systems, including encryption and access control, to safeguard your personal information from misuse, unauthorised access, or disclosure.
5. Cookies and Tracking Technologies
Our site uses cookies and similar technologies to:
• Understand user behaviour
• Store your preferences
• Optimise site performance
You can manage or disable cookies through your browser settings. However, this may affect certain site features.
6. Sharing and Disclosure of Information
We do not sell or rent your personal data. We may share information in the following cases:
• With service providers (e.g. hosting, analytics, marketing tools)
• When required by law or legal process
• To protect the rights, safety, or property of our users, ourselves, or others
If we transfer your data outside of Australia, we ensure the recipient abides by privacy standards comparable to the APPs.
7. Links to External Websites
Our website may link to third-party websites. We are not responsible for the content or privacy practices of these sites.
We encourage you to review their Privacy Policies before providing any personal information.
8. Your Rights Under Australian Privacy Law
You have the right to:
• Access your personal data
• Request corrections of inaccurate information
• Withdraw consent (where applicable)
• File a complaint if you believe your data has been mishandled
To exercise these rights, contact us using the information below.
9. How to Contact Us
If you have questions about this Privacy Policy or wish to make a request:
Privacy Officer
ROOWINS.COM LTD.
Email: [email protected]
If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal or business changes.
The latest version will always be available on our website, with a “Last updated” date clearly shown.
Last updated: 31-MAR-2025